Erica Avery

 · Proficient
with compiling and analyzing data
and making recommendations based on facts. 

· Efficient
with Microsoft 360, PowerPoint, Excel, iOS,
Smartphones, tablet, iPad, Mac products. 

· 23 years of customer
service experience at a level of difficulty and
responsibility. 

· Experienced
with researching data for evaluations of programs and providing information
from multiple systems in an office setting. 

· Expert with accomplishing objectives, timeliness,
acceptability, and communication (verbal & written). 

· Familiar with basic commercial policies, strong
attention to detail, and impeccable organizational skills.